Before
Page Speed38/100
Bounce Rate82%
Conversions0.4%
After
Page Speed98/100
Bounce Rate24%
Conversions+340%
L
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after
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E-commerce · 2024

Northwind — technical outerwear

Hydrogen storefront for a technical-outerwear brand, with fabric-spec PDPs and a guided fit finder.

Client
Northwind Outfitters
Industry
Performance apparel
Duration
11 weeks
Year
2024
ShopifyHydrogenDTC
northwind.shop / collections
Northwind
ShopStoryJournal
Cart (0)
New collection
Considered homeware
Product 01
£48.00
Product 02
£60.00
Product 03
£72.00
Product 04
£84.00
Product 05
£96.00
Product 06
£108.00
Fig. 01 — Production UI · 2024Northwind Outfitters
Year
2024
Category
E-commerce · 2024
Stack
ShopifyHydrogenDTC
Scope
  • Hydrogen front-end
  • Fit finder logic
  • AR try-on integration
  • Returns workflow
The challenge

What they needed to solve.

PDPs read like spec sheets; returns ran at 38%. The fit finder lived in a separate Typeform that bounced traffic.

Our solution

How we approached it.

Layered PDPs combining lookbook + spec layers, in-line fit finder using body-shape inputs, AR try-on for hoods.

Web design

Design decisions.

Palette
#0f1217
#e8e3d8
#c75e3b
#2c3540
#7a8a92
Typography
  • AaSöhne Breit — display
  • AaSöhne — UI
  • AaJetBrains Mono — specs
Layout system

Spec layers toggle via tabs. Photography prioritised over copy.

Design highlights
  • Inline fit finder, no modal
  • AR try-on for technical hoods
  • Returns triage via SMS
Before · After

What changed.

northwind.shop / collections
Northwind
ShopStoryJournal
Cart (0)
New collection
Considered homeware
Product 01
£48.00
Product 02
£60.00
Product 03
£72.00
Product 04
£84.00
Product 05
£96.00
Product 06
£108.00
After
northwind.shop / collections
Northwind
ShopStoryJournal
Cart (0)
Sale
Spring Sale Now On
Product 01
£24.00
Product 02
£36.00
Product 03
£48.00
Product 04
£60.00
Product 05
£72.00
Product 06
£84.00
Before
Drag to compare ←→
Fig. 02 — Drag handle to reveal before / afterNorthwind Outfitters
northwind.shop / collections
Northwind
ShopStoryJournal
Cart (0)
Sale
Spring Sale Now On
Product 01
£24.00
Product 02
£36.00
Product 03
£48.00
Product 04
£60.00
Product 05
£72.00
Product 06
£84.00
Before

Spec-heavy PDP, off-site fit finder, 38% returns.

Returns
38%
Conv. rate
1.4%
AOV
£124
Lighthouse
61
northwind.shop / collections
Northwind
ShopStoryJournal
Cart (0)
New collection
Considered homeware
Product 01
£48.00
Product 02
£60.00
Product 03
£72.00
Product 04
£84.00
Product 05
£96.00
Product 06
£108.00
After

Layered PDP, in-line fit, AR hood try-on, smart returns.

Returns
17%
Conv. rate
3.1%
AOV
£176
Lighthouse
96
Results

What we measured.

01Return rate 38% → 17%
02AOV +42%
03Fit finder used by 64% of buyers
04Repeat purchase up 28%