Legal · Terms
Terms of Service
Plain-English terms that govern every engagement. Written to be read, not to obscure.
Last updated: 25 May 2026
01Acceptance of terms
By engaging Logic Layer Solution ('we', 'us', 'the Studio') for any services — whether through a signed Statement of Work, a purchase order, or written confirmation via email — you ('the Client') agree to these Terms of Service.
These terms apply to all engagements including fixed-scope projects, monthly retainers, advisory sessions, and security audits. Specific deliverables, timelines, and fees are set out in the individual Statement of Work (SoW) agreed per engagement.
02Services
We provide digital services including but not limited to: web and SaaS development (Next.js, React, Node.js), UI/UX design, brand identity, cybersecurity consulting, penetration testing, and ongoing retainer support.
Each engagement begins with a discovery phase. We reserve the right to decline work that conflicts with our values or that we do not have the capacity or competence to deliver to the standard we hold ourselves to.
Scope changes requested after a SoW is signed will be costed and agreed in writing before work begins. Verbal scope changes are not binding.
03Fees and payment
Project fees
Fixed-scope projects are priced per-project. A deposit of 40% is due before work begins. The balance is due on delivery unless otherwise agreed.
Retainers
Monthly retainers are invoiced at the start of each month and due within 14 days. Unused retainer hours do not roll over.
Late payment
Invoices unpaid after 30 days accrue interest at 8% above the Bank of England base rate, in line with the Late Payment of Commercial Debts Act 1998. We also reserve the right to pause work on overdue accounts.
Expenses
Reasonable third-party costs (stock images, fonts, cloud services, specialist tools) incurred for a project are billed at cost with prior written approval.
04Intellectual property
On receipt of full payment for a project, all client-facing deliverables (design files, production code, copy written specifically for the engagement) transfer to the Client. We retain the right to display the work in our portfolio unless otherwise agreed in writing.
Our internal frameworks, reusable component libraries, tooling, and processes remain our intellectual property. We may use these across multiple client engagements — they are not transferred as part of any project fee.
Third-party assets (fonts, stock photography, open-source libraries) are subject to their own licences. We will flag any assets that carry licence restrictions before using them in a deliverable.
05Confidentiality
We treat all client information as confidential by default — we don't need an NDA to act with discretion, though we are happy to sign one. We do not share details of your project, your technology stack, or your business strategy with third parties.
Security audit findings are strictly confidential. Reports are shared only with authorised contacts at the client organisation. We do not publish vulnerability details without explicit written consent.
06Client responsibilities
Timely feedback
Projects depend on client feedback at defined review gates. Delays in feedback extend timelines accordingly — we cannot absorb idle time caused by delayed reviews.
Accurate information
You are responsible for the accuracy of content, data, and requirements you provide. We build to specification — changes required because the specification was incorrect are a scope change.
Access and credentials
You are responsible for providing the access, credentials, and environment needed for us to do our work. Credentials shared with us are treated as confidential and rotated when an engagement ends.
07Limitation of liability
Our liability for any claim arising from an engagement is limited to the total fees paid by the Client for the specific engagement giving rise to the claim in the 12 months preceding the claim.
We are not liable for indirect, consequential, or incidental losses including lost revenue, lost data, or business interruption — even if we were advised of the possibility of such losses.
Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
08Termination
Either party may terminate a fixed-scope project with 14 days' written notice. Work completed up to the termination date will be invoiced at the agreed day rate. Any deposit paid is non-refundable unless we are in material breach.
Monthly retainers require 30 days' written notice to cancel. The final month is invoiced in full regardless of usage.
We may terminate an engagement immediately if a client engages in abusive behaviour toward our team, requests work that is illegal or unethical, or fails to pay after a formal notice of late payment.
09Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We aim to resolve any disputes informally before escalating to formal proceedings — please contact us first.
Questions about these terms? info@logiclayersolution.uk